Dr. Poon emphasizes transparency and collaboration in her clinical work. She utilizes evidence-based approaches, including cognitive behavioral therapy. Treatment is tailored to the unique needs of each patient, as each individual has different resources, cultural backgrounds, values, and skills. 

Dr. Poon has considerable experience treating difficulties such as depression, anxiety (generalized, health-related, panic), obsessive thoughts, compulsions, trauma, anger, and substance use, in addition to relationship- and work-related stress. She has received training in cognitive behavioral therapy, dialectical behavioral therapy, and acceptance and commitment therapy.

Dr. Poon currently provides individual psychotherapy to young adults and adults (age 17+). She does not provide couples or family therapy at this time and is not currently accepting new patients seeking disability, academic accommodations, or ADHD/psychological assessments.

Dr. Poon is currently registered as a psychologist in British Columbia and Alberta. She is based in Kelowna, British Columbia, on the ancestral, traditional, and unceded land of the Syilx Okanagan People. Dr. Poon also works with individuals from across British Columbia and Alberta via Zoom and telephone.